Loan Servicing Products

Loan Servicers Rule! Join us for a brief overview of the concepts of our transition from a traditional servicing platform to a rule-based environment. We will review the Investor Rules implementation program and provide an update on our progress to move client partners to production with this functionality. We will also cover what the new rules are and discuss highlights of the next phase of rules development – Cash Rules.

Google: n. 1: A highly-used search engine that is considered the most effective on the internet by many. Pwnage: 1. An alternate version of “ownage” derived from .pwn., a common typo for .own.. Term used mainly in online shooters, where one person is displaying superior and winning traits. 2. The act or state of perpetrating fierce and unholy domination against another, typically in a videogame setting but also applicable to system hacking.
The Internet itself contains the very tools needed to attack your systems when you connect them to it. This presentation gives you an over-the-shoulder perspective as a network is attacked using freely available resources. You will get to watch as the same tools and techniques hackers use every day are applied systematically. You will see a hacker go from a simple Google search to an “owned” network in less time than an episode of “24.” This presentation will walk through the two phases of network discovery and the three phases of network compromise, and we’ll demonstrate the process of reconnaissance and scanning. Next, you will see how a network is actively explored and exploited. Finally, you will watch the process as an attacker expunges any evidence of his presence. Attacks happen every day. Millions of dollars are stolen, lives are harmed, and reputations marred. This is your chance to look over the shoulder as the hacker works and explains how it is done. You have heard the buzzwords and jargon, now watch it done in real time.

It’s an election year, and the press and politicians have homed in on the stress in the real estate market. The number of seriously delinquent accounts is on the rise, and property values are dropping. It has been said that the current conditions in the mortgage market are the perfect storm, and that loan losses will reach an all-time high. This session will help you eliminate the noise and focus on key strategies and sound tactical plans that leverage the right technology to meet your financial and operational goals.

Hear an update from the MBA on the results of the MBA 2007 Servicing Operations Study. With the rising cost of default expenses, we will also hear from a panel on how their organizations are juggling all of their servicing costs while trying to maintain or decrease their overall cost of servicing. This panel will specifically address the financial and non-financial benefits of single-platform processing.

Foreclosure and bankruptcy volume continues to increase. What can we do to help reduce losses associated with foreclosures and bankruptcies? Join an esteemed panel of industry experts to share best-practice experiences, discuss industry trends and learn about technology advances that can help us stay in control during this unprecedented economic environment.

Customer service expenses, as shown by the MBA 2007 Servicing Operations Study, continue to be a major component of servicing costs. The panelists at this session will discuss what their organizations are doing to move their borrowers to self service.

The Fiserv Loan Servicing Platform offers many different reporting options. How do you choose which one to use? Come to this interactive session and learn about the history of reporting out of the Fiserv Loan Servicing Platform, including present innovative uses and capabilities of Report Writer and OnDemand as well as exciting developments for the future with the upcoming deployment of the Input/Output Generator.

Welcome to Customer Service. During this session we will provide ways to implement the feature of faxing your payoffs and how to use the automatic amended payoff quote without human intervention. We will conduct an overview of how to change and modify your current payoff quote statement, if you would like to make a change. Come and enjoy an hour with your fellow clients for great information in addition to making valuable connections with your peers.

Stuck in the middle, don’t know which way to go? Join us in what’s new in REOs. On our panel, Fiserv experts and clients will discuss ways to better manage growing volumes of REOs. We will look at current Fiserv Loan Servicing Platform functionality: How does it work? How can you benefit from its current functionality? Our clients will take it one step further and talk about interfaces and integration. Don’t miss the chance to see how you can better manage your expanding portfolio of REOs.

This session will provide an overview of current legislative and regulatory developments that impact financial institutions. This session will also include a review of selected emerging issues and hot topics of interest to financial institutions.

Interested in taking your scripts to the next level? Looking for WOW!, COOL! and Why Didn’t I Think of That? Then join us for a look at various client/Fiserv scripting tricks and also pick up a few tips that will enhance your development process. The session will finish in a roundtable discussion on the future of scripting and where you envision the road taking you.

Discussion will center on the many valuation tools that are available to loss mitigation teams today and how those tools are being used in Best-In-Class environments.

This session will provide up-to-date information on regulatory and compliance trends related specifically to mortgage servicers in the coming year.

The Fiserv Loan Servicing Platform offers many different reporting options. How do you choose which one to use? Come to this interactive session and learn about the history of reporting out of the Fiserv Loan Servicing Platform, including present innovative uses and capabilities of Report Writer and OnDemand as well as exciting developments for the future with the upcoming deployment of the Input/Output Generator.

Find out what’s in it for you! In our ever-changing industry, we continually need to look for ways to improve how we do business as Servicers and how improving the customer experience can increase revenue. Fiserv installs dozens of enhancements each year to increase the functionality and efficiency of the Loan Servicing Platform. Gain some insight into the benefits of enhancements installed in or scheduled for 2008. We will also provide a sneak preview of what’s planned for early 2009.

Each client company is a member of the Loan Servicing Client Group, and the Client Advisory Board represents that overall partnership between Fiserv and all of you. Through your contributions, we are able to inform Fiserv of current and future client technology needs and provide input on strategic product and services direction. Through this session’s exchange of information and experiences, you will learn more about how, together, we can influence functional work groups, client software testing, enhancement funding, regulatory input, and even the annual Client Conference. Come for an update and a lively discussion.