Loan Servicing Products

Join our dynamic panel that once again this year will delight attendees with the finer points of managing flood insurance challenges. In the past year, FEMA has updated its “Mandatory Purchase of Flood Insurance Guidelines” and the regulatory agencies have issued proposed revisions to “Interagency Questions and Answers Regarding Flood Insurance.” Concurrently, regulators continue to fine lenders with civil money penalties for non-compliance. Discussions will touch on zone discrepancies, evaluation of coverage, condominiums as well as the recent changes in regulatory guidance. Attend and gain insight on how to stay clear of shark-infested waters!

Did you ever want to tell your developers where they could go? Then this is the session for you! Join us to find out how various clients prepare project designs and workflows that are detailed enough for the script developer to do their jobs and then tell us how you can do this in your shops. Do you use professional project managers, subject matter experts, programmers, or all of the above when trying to scope out the project? What tools are you using to develop the process flow design? Come prepared for a lively discussion with other clients and Fiserv to share best practices and lessons learned in the script development process.

Meet with the representatives from Freddie Mac and Fannie Mae to hear the latest updates from both of these investors. As we all are aware, the mortgage loan industry has been in the headlines all year. Learn from these individuals what their companies are doing to assist the lenders as well as our borrowers. Join your partners at this session, share ideas, and discuss common issues and their resolution. You will walk away with ideas to implement back at your shops that will assist in reducing costs and increasing servicing efficiencies when handling agency loans.

What are the various alternative/electronic payment options other clients are using to process payments? Let’s look at how these options can reduce cost, increase revenue and increase customer satisfaction.